Gulf Horizon Contact Center

Bilingual AI contact center pilot

A bilingual AI contact center pilot for the Gulf Horizon group: a two-way voice agent that listens and answers in english, arabic or urdu on the local engine.

Live voice demo

Browser microphone → speech recognition → CoveScreen knowledge → spoken reply.

Standby

The first build runs entirely on the local engine: voice is processed in your browser and answers are generated server-side from the CoveScreen knowledge base. No external AI keys are involved, and the optional handoff is clearly simulated — no call is ever placed.