Step inside our
operations center
in 3D
This is a demonstration visualisation of how our service stations operate. Values shown are indicative targets for the tour — not service guarantees.
From first request to final delivery
Every CoveScreen engagement flows through the same pipeline — from the moment you reach out to the day your project is handed over and supported. One clear path, no surprises.
- PHASE 01 / 06GRID 1.0 / 0.4
Request & Discovery
You tell us your goal in plain words. We listen first, ask the right questions and identify what actually needs to happen.
Deliverables
- Discovery call and brief capture
- Goals, pains and success criteria
- Right service mix proposed
- Duration
- T+0
- Team
- Account Lead, Solutions Consultant
T+0 · INTAKE○ PENDING - PHASE 02 / 06GRID 2.0 / 0.4
Audit & Roadmap
We review your current systems, surface risks and waste, and design an honest step-by-step roadmap matched to your goals.
Deliverables
- Current-state systems audit
- Risk and waste review
- Prioritized roadmap and proposal
- Duration
- W1–2
- Team
- Solutions Architect, Analyst
T+1-2 WK · AUDIT○ PENDING - PHASE 03 / 06GRID 3.0 / 0.4
Proposal & Onboarding
Transparent scope, clear pricing and one point of contact. Secure kick-off with access, team assignment and a shared plan.
Cloud & InfrastructureOnboardingDeliverables
- Transparent scope and pricing
- Secure access and kick-off
- Single point of contact assigned
- Duration
- W2–3
- Team
- Account Lead, Delivery Lead
T+2-3 WK · SIGNOFF○ PENDING - PHASE 04 / 06GRID 3.0 / 0.8
Design & Build
Human-reviewed engineering across every stack — sprint by sprint, with you in the loop at every checkpoint.
Deliverables
- Sprint builds with checkpoints
- Human-reviewed code throughout
- Live previews as we build
- Duration
- SPRINTS
- Team
- Developers, Designers, PM
T+X · SPRINT○ PENDING - PHASE 05 / 06GRID 2.0 / 0.8
Security & Launch
Hardened, deployed and integrated into your environment. Tested and verified before anything goes live.
Deliverables
- Security hardening and testing
- Deployment and integration
- Pre-release QA sign-off
- Duration
- GATE
- Team
- DevOps, Security, QA
T+REL · QUALITY GATE○ PENDING - PHASE 06 / 06GRID 1.0 / 0.8
Support & Finalize
Complete handover with documentation and training — then continuous support, monitoring and optimization as your partner.
Deliverables
- Documentation and team training
- Handover and monitoring
- Continuous optimization
- Duration
- LIFETIME
- Team
- Delivery Lead, IT Support
T+FINAL · RETENTION○ PENDING
One partner across the entire lifecycle — from the first call to long-term support.